Humiliatrix.com Customer Service

CCbill is our authorized merchant
I PAID BY CREDIT CARD and ...		I PAID BY CHECK and ...

 

email Customer Service

 

As of February 2009, We use 2 different processors, CCBill and Epoch. If you are unsure which processor you have registered with, please read below.   CCBill.com is a division of CCBill, LLC and was created to serve the needs of consumers looking for a fast, safe and convenient way to purchase access to online venues. CCBill, LLC has been a trusted e-merchant since 1998, processing millions of online transactions each year and earning its reputation as a leader in the industry. CCBill are our secondary credit card processor, so if you can't find your account information through Paycom/Epoch, then this is the place you should look. CCBill is listed as CC Bill * ECWDINC on your monthly credit card bill. If you have a questions about your membership subscription or Internet purchase, you may use any of the following method to contact them: * Website: https://www.ccbill.com/system/support.cgi * Email: support@ccbill.com * Phone: USA 888-906-0666 / INTERNATIONAL 888-596-9279 Epoch provides real time credit card processing services for thousands of websites worldwide and they can help you with your billing questions 24 hours a day, 7 days a week, every day of the year. If you have a questions about your membership subscription or Internet purchase, you may use any of the following method to contact them: * Website: https://epoch.com/billingsupport/ * Email: billing@epoch.com * Phone: USA/CANADA (FREE) 800-893-8871 * Phone: Int. Tel.: 1-(310)-664-5810

 

a note about EMAIL and PRIVACY
You will need an email address to set up your account and receive email from Melissa. If you want a private email address that won't get mixed in with your other email get a free, web-based email address at hotmail or yahoo. We will never send anything by postal mail to you, your information is completely confidential and your address is needed to prevent credit card fraud. We respect your privacy. If you do not wish to receive emails simply reply "unsubscribe" or "remove" or "DUMP ME MELISSA" , or send an unsubscribe request to info@humiliatrix.com and your email address will be deleted from our list

a note about REBILLING
REBILLING as well as ONE TIME ONLY signups are available. Unlike many adult entertainment sites, Humiliatrix offers ONE TIME ONLY BILLING. Why? Because Melissa knows that you will become addicted to her and her hottie teaser princess friends... and you'll be back. Save yourself the aggravation and sign up for rebilling. Thanks, jackass.

 

FREQUENTLY ASKED QUESTIONS

I have paid via CCbill but I don't have a password.

Click on the DUMBASS button [above, dumbass].

Or if that doesn't work you may write to info@humiliatrix.com and include your name, email, transaction number, and any other details you think will help us find your transaction in our system and we will be happy to issue you a password. If you do not follow these instructions exactly our customer service staff may be extra bitchy, demand extra payments, tributes or presents or even blackmail ya. So be POLITE and DO AS YOU'RE TOLD, worm.

Help! My username & password don't work!

If you have a username and password make sure you are typing them in exactly as they were sent to you. They are case-sensitive (CaSe SeNsItIvE): "SPOOGER" is not the same as "spooger".

If you're absolutely certain that you're using the correct user/pass, try the following things. FOLLOW THESE INSTRUCTIONS EXACTLY:

1. Hold down your "Shift" key on your keyboard and press "Reload" on your browser. The user/pass box should pop-up again.

DO NOT just choose "OK".

RE-ENTER your correct user/pass and then press "OK".

2. If that doesn't work, you will need to clear your Internet Explorer "Temporary Internet Files" (cache) by going:

Tools > Internet Options

Then, under the "General" tab you will see a section called "Temporary Internet Files". Click "Delete Files", then click "OK".

Then close your browser entirely and try to enter again.

When re-entering the site, make sure to RE-ENTER your user/pass. Don't just choose OK.

 

 

3. If you're still having problems, GO BACK AND DO STEP #2 AGAIN! 99% of all password problems are fixed with Step #2 ...but you must follow the instructions EXACTLY.

If you have followed these instructions exactly and are still having troubles email info@humiliatrix.com and tell us exactly what the problem is. YOU MUST include your name, username and password or PIN number, transaction number, your browser and computer info, and any other information that you think might help us solve your problem and we'll be happy to help you.

 

Will I be billed automatically to renew my Humiliatrix membership?

You may sign up for one time charge or rebilling for your convenience. If you signed up for automatic re-billing and would like to cancel click on the TOO MUCH OF A WIMP button [at the top of the page, wimp].

 

Why can't I get the Audio or Video to work?

AUDIO TROUBLE:

The audio at Humiliatrix is available in mp3 and some of the old, old files are in Real Audio. Real Audio is buggy and we hate it. So try MP3 format, it is oh so much easier for everyone.

Still, some of the older audio is only in Real Player. You may need to download RealPlayer in order to listen to it. Get a FREE Real Player at http://www.real.com. Look for the link that is small but says "Real Player Basic is our free player." They will try to hide the link but it is there, just look around the bottom of the page for it.

Just as you need to enter your password in your browser like Explorer or Netscape to get to our members area, you need to enter your username and password in your Real Player as well to get it to play the audio files in our members area.

Usually RealPlayer will ask using a pop up box for the username and password. Enter your Humiliatrix username and password.

Also try changing your RealPlayer preferences, such as asking it to buffer at least 30 seconds before it attempts to play the file, or the folder location where it is storing your files. Also go to preferences > General >empty location bar so that you do not have the RealPlayer trying to use the same bad file you got the error with over and over.

If you are still having trouble, if you are not getting the pop up box or if you are behind a firewall, please visit Real.com technical support at http://www.real.com or write again and we will help you.

VIDEO TROUBLE:

Video is available in Windows Media Player format - all videos posted in 2008 are now larger format (480x360)!

Many videos are also available in Quicktime. You may need to download a QuickTime Player in order to get the videos. Get a free QuickTime Player at http://www.apple.com/quicktime

If you have any technical problems with viewing the video contact support@humiliatrix.com

 

Will you share my information with anyone?

We have been in business for over 10 years and we respect your privacy. We understand that confidentiality is important to you. We will never rent sell or share your email address or other information with anyone. When you sign up you will be asked for your address simply to ascertain that you are the cardholder as a security measure. No postal mail will ever be sent to your home.

You will be sent emails about updates but you can unsubscribe at any time by sending an email with the subject "DUMP ME" to info@humiliatrix.com

 

s-s-s-still unsure about joining, weakling? Click HERE

 Any more questions? Email info@humiliatrix.com

 

All models were at least 18 years old when they were photographed. 18 U.S.C 2257 Record-Keeping Requirements Compliance Statement. privacy policy | customer service - contact us billing support - epoch | billing support - ccbill Please visit , our authorized billing agent. Please visit CCBill, our authorized billing agent.

 

 

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